Marketing · 05

Customers buy once and disappear. This is why.

Most companies email their list on a schedule. The ones with healthy retention email based on what customers actually did. We wire the second kind.

Book a 15-minute intro ↗
Lifecycle email and automation planning
Risk

Sending the same email to everyone is why your list stops opening.

Before we write a single email, we make sure the sending setup is clean. A poor list hygiene means your emails land in spam, or worse, damage your ability to reach anyone.

If customer data is messy, we fix it before we pretend personalisation works.

01

Event contract with engineering.

Named properties, versioning, fallback when events stall.

02

Journeys diagrammed.

Readable picture marketing and legal both sign.

03

Sunset rules for cold leads.

Stop paying ESP fees for addresses that have not engaged in twelve months.

Execution detail

What this engagement includes in practice.

These are the checkpoints we sign off before the next phase ships. One named lead owns the lot.

01
Checkpoint 01: scoped, reviewed, and signed off before we move on.
02
Checkpoint 02: scoped, reviewed, and signed off before we move on.
03
Checkpoint 03: scoped, reviewed, and signed off before we move on.
FAQ

Questions leadership teams ask before they commit budget.

What is included in Lifecycle email automation?

A scoped read of how things work today, a written plan you can approve, and delivery checkpoints with one named lead. We do not hand you a deck and disappear.

How long does Lifecycle email automation usually take?

Most first delivery cycles run two to six weeks. Access to systems, decision speed, and any compliance sign-off are usually what moves the date.

How do you measure outcomes for Lifecycle email automation?

We agree the number before build starts: hours saved, error rate, conversion lift, uptime, or cost avoided. If we cannot name it, we do not scope it.

Who should be involved from our side?

One person who can say yes on budget and one person who knows how the work actually runs. That keeps decisions fast and handoffs short.

Concrete solution

Bring the operational risk.You get a clear diagnosis and a concrete next step.

Book a 15-minute operator call

We are the right fit if you want a team that pushes back when it matters.

Reviewing first?

Company evidenceon the site.

Engagements with commercial outcomes on Work. Team bios and operating model on About. Nothing to download. Review it before you commit to a call. Open to review. Commit when ready.