When downtime costs money.
24/7 monitoring, patch management, and an on-call engineer who knows your stack, not a ticket queue.
Most support plans are just billing.
The typical agency maintenance retainer is a monthly invoice for someone to occasionally click “Update All” in the WordPress dashboard. No staging environment, no rollback plan, no one who actually knows the site.
We run maintenance the same way we run builds: everything through staging, everything documented, nothing shipped without a rollback path. The engineer assigned to your retainer has read your codebase. That matters at 3am on a Friday when something breaks.
Four pillars of site health.
24/7 uptime and performance watch.
Uptime monitoring, anomaly detection, performance regression alerts. Something going wrong at 3am on a Friday gets a human response, not a ticket number.
Patched before it matters.
WordPress core, plugin, and theme updates run through staging before hitting production. Security scanner in the loop. Vulnerability disclosure handled, not ignored.
An engineer with your stack in memory.
Not a support ticket queue staffed by Level 1. An engineer who has read your codebase, knows where the edge cases are, and can act on them in the same timezone.
Small changes, safely.
Copy updates, content additions, minor feature work. All changes run through staging, all releases documented. Nothing goes live on a hunch.
Three tiers. Pick the risk profile.
All tiers include staging environment, change log, and a named engineer. No lock-in beyond 90 days.
Verified updates and monitoring — without the ticket queue.
- Monthly security updates
- Uptime monitoring (99.9% SLA)
- Monthly report
- 8-hour response window
For sites where downtime shows on the P&L.
- Weekly updates & security
- 4-hour response window
- Performance monitoring
- 4 hrs change work / month
- Quarterly review call
When failure has a board-level cost.
- Daily monitoring & updates
- 1-hour critical response
- Full change capacity
- Dedicated engineer
- Architecture advisory included
Tell us what you are up against.We come back with fit and a concrete next step.
If you need a vendor to execute without questioning the brief, we are not a good fit.
Company background on the site.
Engagements with metrics on Work. Team bios and how we operate on About. Nothing to download. Read it before you decide on a call. No email required.